Help
Questions, answered.
How long does delivery take?
Delivery options, costs and estimated times are shown at checkout once your address is entered, and every order is tracked by email.
Full details, including what happens if a parcel is late or lost, are on our Delivery page.
Can I return or exchange a piece?
Yes. You can change your mind within 14 days of receiving your order, and you then have a further 14 days to send the piece back. Faulty or incorrect items are returned at our cost.
The condition garments need to be in, who pays the postage and when the money reaches you are all set out on the Returns & Refunds page.
How do I choose a size?
Every product page lists the sizes currently available; unavailable sizes are shown crossed out. Our cuts are relaxed rather than close-fitting, so if you are between sizes the smaller one usually keeps the intended line.
How should I care for white natural fibres?
Wash cool with similar colours, skip the tumble dryer and line dry in shade. Press linen and cotton while slightly damp to bring back a clean edge. Treat marks quickly rather than storing a garment soiled.
Which payment methods can I use?
The payment methods enabled for your region appear at checkout. Payment details are handled by our payment provider over an encrypted connection and are never stored on our side.
Can I change or cancel an order?
Get in touch as soon as possible and we will do what we can before the order is dispatched. Once a parcel has left us, the returns process applies instead.
How do I reach a person?
Send us a message from the contact page and we will come back to you by email.
Still unsure about something?
Contact us